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January 19, 2006

1and1 Still Sucks

Apparently incapable of basic reading skills, 1and1 is still inaccurately flagging people's (e.g., my) accounts as having been "hacked."

I got my "2nd Hack Notification" yesterday morning, replied shortly thereafter again explaining that they're absolutely full of shit, about to lose my business permanently, and that they're misleading their users rather thoroughly with their almost wholly incorrect description of what the "problem" (which doesn't exist) is.

Seeing as how I never received a response from them the first time, I was sure to request the favor of a reply this time.

No dice yet.

If they keep this up, they're just opening themselves up to a class action lawsuit in this litigation-happy country. I imagine there have already been accounts unjustly suspended due to 1and1's complete ineptitude in systems administration.

Posted by Colin at January 19, 2006 5:18 PM

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